Returns & Exchanges

At Philip Stein, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return or exchange your item within 30 days of delivery provided it is in its original, unworn condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place the item in its original packaging, including all certificates of authenticity, manuals, and protective films.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Refund Processing

  Once our quality control team inspects and approves the returned item, your refund will be processed to your original payment method within 7-10 business days.